Chat Health

A new text messaging service offering the county’s 11-19 year olds confidential advice about their health and wellbeing. ChatHealth is a service offered by Gloucestershire Care Services (GCS) NHS Trust School Nursing Team.

Messages sent to the dedicated number 07507 333351 are delivered to a secure website, and responded to by a GCS School Nurse.

The service is available Monday to Friday from 9am to 4.30pm, excluding bank holidays. Automatic bounce-backs will respond to incoming messages out of hours.

The aim is to further improve access to healthcare for young people, and will offer support relating to a wide range of health and wellbeing issues. Examples include - relationships, bullying, healthy lifestyle, anxiety, drugs, smoking, stress, body worries, alcohol, self-harm and sexual health.

Although the service is confidential and young people do not need to disclose their name, if there is a concern for an individual’s safety, there are safeguarding procedures in place. Young people will still be able to see a School Nurse face to face in a school / college drop in or other settings.

Click here to download the Chat Health poster for 11-16 year olds or here for the poster for 11-19 year olds.